Darmowe ogłoszenia o pracę za granicą w Unii Europejskiej

Inne

Sales Support & Order Fulfilment Junior Specialist

Rodzaj zatrudnienia pracodawca
Wymiar czasu pracy pełny
Forma zatrudnienia umowa o pracę
Rodzaj pracy praca stała
Data publikacji 26-06-2020
Data zakończenia 27-07-2020

Wymagamy

dokument cv wymagane
Język obcy angielski, francuski

Treść oferty

Recruitment process for this position and onboarding trainings are conducted online.

About us

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Who are we looking for?

Before you start our induction training we will check if you have:

fluent knowledge of French (C1 or above)
good knowledge of English (B1 or above)
good knowledge of MS Excel
excellent verbal and written communication skills
ability to meet deadlines
Customer service skills
professional experience and educational background are not required, we offer intensive trainings that enable you to fulfil the position expectations

What will you do?

As a Sales Support and Order Fulfillment Specialist, you will be a point of contact for a number of Partners and a Sales Manager as well as for end customers interested in buying solar panels. The general goal of the position is to successfully manage orders from Partners, qualify end customers’ solar projects and ensure that they receive best-in-class customer service.

successfully communicate by phone and email with Partners from Belgium/Netherlands and internal teams to coordinate all order-related actions (confirm shipping instructions with Partners, keep them informed about the order status, deal with logistics, sales managers, finance, etc. to address Partners’ requests and issues)
provide support to Partners for all order management matters and guide them on the on-line ordering platform
monitor your Partners’ accounts and alert about possible issues to mitigate the risk of late deliveries
take ownership of delivery-related problems by escalating to appropriate departments and keeping the Partner up to date (e.g. exchanging of units damaged in transport, late deliveries, etc.)
contact end customers after they register on the website to determine their needs and a solution we can offer
assign the right Partner to assist with end customers’ PV projects
document properly all order-related information in the ERP system to assure compliance with audit requirements
deliver service with solution-oriented attitude and work with the continuous improvement spirit

What we offer?

Atmosphere

Working with great people and in legendary atmosphere
No formal dress code
Annual family picnics
Unforgettable integrational events
Employee volunteering opportunities and interesting CSR projects
We value and respect diversity in terms of gender, nationality, roles, age, interests
Internal celebration initiatives: Children’s Day, St. Nicholas Day and many more
Supporting employees’ hobbies: Business Run, e-sport games, basketball, volleyball

Development

Development in expert or leader competencies
Broad training offer with possible co-funding
Access to MIT Sloan Management Review Polska knowledge base
Introduction plan for new employees and Buddy Initiative
A wide range of instructor-led and e-learning trainings
Co-financing for post-graduate studies and courses
Many companies under one roof / internal headhunters
Internal development events: conferences, meetings, communities
Education First platform for learning English online

Benefits

Contract of employment for an indefinite period
Bonuses, including those for new employees recommendation
Additional life insurance
Access to MyAudiobooks – Entertainment and personal growth in audio version
Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
Disability inclusion, assistive technologies, reasonable accommodations
Stay Well helpline to support the emotional and mental aspects of well-being
Private medical care for you and your family
Bicycle parking and carpooling options
Free coffee, water, milk and wide range of teas
Anti-smog plants in offices
Car leasing

Please apply for the position by Capgemini's official career website.
Please apply via e - mail [email protected] Please apply for the position by Capgemini's official career website.